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Talkdesk

Talkdesk develops cloud contact center and customer experience software. Its platform brings together voice and digital channels, agent workspaces, customer data, analytics, and automation. Talkdesk’s current Customer Experience Automation offering uses AI agents and orchestration to automate customer journeys and support service teams, while its contact center tools coordinate interactions across channels such as chat, email, SMS, and social messaging. The company provides software for organizations that want to manage customer service interactions and workflows in a connected environment.

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