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Simply Contact

Simply Contact runs outsourced customer support and business process operations for organizations serving customers in multiple markets. Its services include phone, email, live chat, social media and messaging support, technical help desk work, back-office processing, trust and safety, and AI-enabled tools such as chatbots and translation. The company says its delivery teams operate across several European countries and support customers worldwide, including around-the-clock coverage. Its approach combines human agents with automation for organizations seeking multilingual service operations and related support functions.

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