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Kustomer

Kustomer provides an AI-enabled customer service and CRM platform for managing customer relationships and support interactions. Its product materials describe a unified view of customer information, omnichannel conversations, automated workflows, reporting, and AI capabilities for assisting customers and service teams. The platform includes tools for designing and improving customer experiences, with context from prior interactions available to support agents. Kustomer is designed for businesses that want to coordinate customer service operations and engagement through a shared software environment.

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