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HelpSquad

HelpSquad provides managed customer service and virtual assistant support for businesses. Its customer support teams can handle voice, live chat, email, SMS, social channels, and back-office tasks such as research, scheduling, and data entry. The company describes recruiting and training dedicated agents for client accounts, with team leads supporting quality reviews, coaching, and reporting. HelpSquad also serves healthcare organizations with specialized administrative assistance. Companies can review its service options to determine whether they need customer contact coverage, operational support, or a combination tailored to their industry and systems.

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