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ASAPP

ASAPP develops AI software for enterprise contact centers and customer service teams. Its CXP platform combines AI agents, automated resolution workflows, customer intelligence, and tools for human oversight. ASAPP describes using customer and interaction context to help automate service requests and provide personalized support, while offering controls for testing, monitoring, and governance. The platform is designed for organizations that handle high volumes of customer conversations and want to coordinate AI and human support within their contact center operations.

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