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Front

Front provides a customer service platform that brings customer communications and collaboration into a shared workspace. Its tools support channels such as email, SMS, and chat, with conversation timelines, assignments, internal comments, rules, and integrations for managing support workflows. Front also offers AI features and connectors that let assistants work with conversations and draft replies while respecting user permissions. The platform is intended for teams that handle customer requests collaboratively and want a unified view of interactions across channels.

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