Rappi operates a digital platform that connects users with restaurants, merchants, couriers, and other local services. Customers can use the platform to discover available options and request deliveries, with the range of services depending on the market. The company’s own careers and business pages describe its development from an on-demand delivery service into a broader platform for local commerce. Coverage, merchant participation, and order terms vary by location, so customers should check the Rappi app or site for current availability.
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